Legal
Terms of Business
These Terms of Business set out the basis on which Reqora Ltd. provides information and supplies timber to business customers. They are website information for our B2B activities and do not replace an individual written agreement, which always takes precedence.
Scope and business-only use
Reqora Ltd. supplies timber exclusively to business customers (B2B). This website and our quotations are intended for businesses, public bodies and other entrepreneurs within the meaning of § 14 of the German Civil Code (BGB), and not for consumers. The website is not an online shop and does not enable the conclusion of a contract online.
No binding offer
All content on this website — including product descriptions, images, indicative specifications and any pricing references — is provided for general information only and is non-binding. It does not constitute a binding offer to sell.
Quotations
Quotations are valid only when issued by Reqora Ltd. in writing and are non-binding until confirmed. A quotation may depend on factors such as product availability, sawmill capacity, dimensions, quality grade, moisture content, certification, packaging, volume, destination, currency, Incoterms and transport conditions.
Conclusion of contract
A contract is concluded only upon our written order confirmation. The content of the written order confirmation, together with these terms and any individually agreed conditions, is decisive for the scope of the delivery.
Product specifications
Products are supplied in accordance with the specification confirmed in the order confirmation. Relevant factors typically include species, dimensions, grade, moisture content, drying status (KD/AD), packaging, markings and certification where agreed. As a natural product, timber is subject to customary variations in colour, structure and moisture that do not constitute a defect.
Availability
Availability depends on supplier and sawmill capacity and may change. We are entitled to make partial deliveries where reasonable for the customer.
Delivery and Incoterms
Delivery terms are agreed in writing for each order. Applicable terms may include EXW, FCA, FOB, CIF, CFR, DAP or other Incoterms® as agreed. No default delivery term is assumed; the term stated in the order confirmation applies.
Prices
Unless otherwise agreed in writing, prices are net and exclusive of statutory value added tax, duties and charges. Prices may depend on market conditions, raw material costs, transport, fuel, currency, port charges, customs duties, documentation and availability.
Payment
Payment terms are those agreed in writing in the individual contract or order confirmation. In the absence of an individual agreement, invoices are payable without deduction upon receipt. Set-off is permitted only with undisputed or legally established counterclaims.
Retention of title
Delivered goods remain the property of Reqora Ltd. until full payment of all claims arising from the business relationship has been received (retention of title in accordance with German law).
Inspection and notice of defects
As the contract is a commercial transaction between merchants, the customer must inspect the goods immediately upon delivery and give notice of any defects without undue delay, in accordance with § 377 of the German Commercial Code (HGB). Failure to do so means the goods are deemed approved.
Certifications
FSC®, PEFC™ or other certifications are included only where explicitly confirmed in writing for the specific order. Supporting documentation can be provided where available and specifically agreed.
Force majeure
Reqora Ltd. is not liable for delays or non-performance caused by events beyond its reasonable control, including logistics disruptions, port congestion, strikes, war, sanctions, export or import restrictions, supplier failure, natural events, epidemics or regulatory changes. Affected obligations are suspended for the duration of the event.
Liability
Reqora Ltd. is liable without limitation for intent and gross negligence, and for damages arising from injury to life, body or health. In cases of slight negligence, we are liable only for the breach of a material contractual obligation (cardinal obligation), and such liability is limited to the foreseeable damage typical for this type of contract. Any further liability — in particular for indirect damages, loss of profit, production downtime or consequential losses — is excluded, except where mandatory law provides otherwise.
Governing law and jurisdiction
These terms and any individual contract are governed by the law of the Federal Republic of Germany, to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG), unless otherwise agreed in writing. The place of jurisdiction for all disputes with merchants is the registered seat of Reqora Ltd., to the extent legally permissible; in addition, we are entitled to bring proceedings at the customer's general place of jurisdiction.
Severability
Should any provision of these terms be or become invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that comes closest to the intended economic purpose.
Changes to these terms
We may update these Terms of Business from time to time. The version in force at the time of the order confirmation applies to the respective contract. The current version is always available on this page, with the date of the last update shown below.
Last updated: 16 June 2026